Privacy Policy

The Lemon Law Team (Alex Simanovsky & Associates) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit a consultation request or claim form
• Contact us via phone, email, or our website
• Engage our legal services
• Subscribe to our newsletter or communications

This information may include:

• Name, address, email address, and phone number
• Vehicle information (make, model, year, VIN)
• Details about your vehicle's defects and repair history
• Purchase or lease information
• Communications with our firm
• Financial information related to your claim

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system information

How We Use Your Information

We use the information we collect to:

• Provide Legal Services: Evaluate your case, communicate with you, and represent you in lemon law claims
• Respond to Inquiries: Answer your questions and provide information about our services
• Improve Our Services: Analyze website usage to enhance user experience and service delivery
• Send Communications: Provide updates about your case, legal information, and firm news (you may opt out at any time)
• Comply with Legal Obligations: Maintain records as required by law and legal ethics rules
• Protect Rights and Safety: Detect, prevent, and address fraud, security issues, and legal violations

Attorney-Client Privilege and Confidentiality

We take our professional and ethical obligations seriously. All communications between you and our attorneys are protected by:

• Attorney-Client Privilege: Communications made for the purpose of obtaining legal advice are privileged and confidential
• Professional Ethics Rules: We comply with all applicable state bar rules regarding client confidentiality
• Secure Communication: We use secure methods to communicate sensitive information

Important Note: Submitting information through our website does not create an attorney-client relationship. Privilege and confidentiality protections apply only after we formally agree to represent you.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With Your Consent

We will share your information when you explicitly authorize us to do so.

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Case management systems
• Email communications
• Document storage and management
• Payment processing

These service providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Representation

In the course of representing you, we may need to share information with:

• Courts, arbitrators, and mediators
• Opposing counsel and parties
• Expert witnesses and consultants
• Co-counsel or local counsel

Legal Requirements

We may disclose information when required by law, court order, subpoena, or legal process, or when necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Respond to government requests

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Encrypted data storage systems
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure backup and disaster recovery systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Deliver relevant content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to:

• Provide legal services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records as required by law

As a law firm, we are required to maintain client files and records for extended periods under applicable bar rules and professional responsibility standards. After the retention period expires, we will securely destroy or anonymize your information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to and correction of your personal information we maintain.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You may request deletion of your personal information, subject to legal and professional obligations to retain certain records.

Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Do Not Track

Some browsers have "Do Not Track" features. Our website does not currently respond to Do Not Track signals.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at help@lemonlawinfo.com or call 833-435-3666.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification if you have provided your email address

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

The Lemon Law Team
Alex Simanovsky & Associates

Phone: 833-435-3666
Email: help@lemonlawinfo.com
Hours: 24/7

We will respond to your inquiries within a reasonable timeframe.